Concierge Platinum
Complete end-to-end support — before, during & after installation.
A$1499.00
Out of stock
Purpose:
For homeowners who want Enerward to lead the full process while you watch and confirm which direction to go. We will streer it from home to the finish line, including all communication and ongrounds work which you watch and enjoy things getting autonomously done for you through the entire journey including post-installation requirements.
This tier extends beyond the quote and covers the entire installation lifecycle.
Includes everything in Tier 4, plus:
✔ Post-Installation Assurance
✔ Week-1 Performance Verification
✔ Week-4 Performance Verification
✔ Fault/Underperformance Detection
✔ Installer Accountability Support (if issues found)
✔ Ongoing Savings Maximisation
✔ Solar Tariff Optimisation
compare providers
identify optimal FIT & peak/off-peak structure
✔ 60-Day Unlimited Q&A Support
✔ 2-Hour Priority Response Time - within standard working hours and days
✔ Full Load Analysis
✔ Energy Saving opportunity
Actionable items
Consumer behaviour guidance
Opportunity of energy saving schemes with/without load consumption compromise
✔ Future Planning
✔ Home Electrification Roadmap
EV
battery
heat pump
tariff migration
future upgrades
other potential energy-saving opportunities
✔ Annual Savings Report (Year 1)
✔ Auto Pilot & Premium Delivery
✔ Dedicated Concierge Lead ( our consultants will handle everything for you and keep you in loop, guided and pre-informed prior to any major decision making.
✔ Full journey support — from quote review to post-install health check
Best For: Homeowners wanting total peace of mind, full technical safety net, and professional guidance before, during, and after installation — especially for large, complex, or high-value systems.
